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I: General terms and conditions of business/delivery and mandatory information
II: Information on dispute resolution procedures
Providers and contractual partners
Scheller Cosmetics GmbH
Hinterer Holzweg 36
73733 Esslingen a.N.
Mobile phone: +49/ (0)160/ 99400488
E-mail: hello@ecoelio.com
VAT ID number: DE347282258
Managing Directors: Matthias Scheller & Trent Huon
Registration court: Bonn District Court
Registration number: HRB 25527
As of: 02/2023
(1) These terms and conditions of Scheller Cosmetics GmbH (hereinafter: “Seller”) apply to all sales by the seller that the customer purchases from the seller via the seller’s online shop. Different conditions apply to resellers. The inclusion of the customer's conditions is contradicted unless the parties have expressly agreed otherwise.
(2) “Customers” are both consumers and entrepreneurs, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or independent professional activity. An entrepreneur, on the other hand, is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
(1) With the exception of orders via the “Direct to PayPal” button, the seller’s product offers merely represent an invitation to the customer to make a purchase offer. By completing the ordering process, the customer makes a binding purchase offer to the seller. Acceptance of this purchase offer by the seller will only take place through a separate declaration of acceptance or request for payment within 48 hours of receipt of the purchase offer.
(2) In the case of an order using the “Direct to PayPal” button, the seller’s product offers represent binding purchase offers to the customer. The acceptance of these purchase offers by the customer, and thus the conclusion of the contract between the parties, takes place by completing the ordering process.
(3) The ordering process by the customer begins by placing a product in the shopping cart using the “Add to cart” button or using the “Direct to PayPal” button on the product detail page. The customer can access his personal shopping cart at any time using the “Show shopping cart” button in the top menu bar. In the shopping cart, the customer has the option of changing the order quantity by entering the desired quantity and confirming using the “Update shopping cart” button or deleting a product from the shopping cart by pressing the “X” symbol button in front of the respective product .
a) Orders via the “PROCEED TO CHECKOUT” button:
Once the customer has filled his personal shopping cart with the products he wants, he can continue the ordering process using the “Continue to checkout” button on the following page.
If the customer has already registered for the seller's online shop, he can continue his order by entering his registered email address and the associated password in the "Do you already have a customer account?" field.
If the customer is not yet registered, he can either create a customer account with the seller by activating the “OPEN A CUSTOMER ACCOUNT?” field or continue his order as a guest. In both cases, the customer must subsequently provide their personal data.
Furthermore, the customer can select a payment method offered by the seller. The selection is made by activation with a “click”.
b) Order via “Direct to PayPal”
Optionally, the seller offers the ordering process via “Direct to PayPal”. In order to use this ordering option, the customer must be registered with “PayPal” or deposit the invoice details directly with “PayPal”. If the customer chooses this order option, after entering his email address registered with “PayPal” and the associated password, he will be redirected to his member account and can select the corresponding billing address stored with “PayPal”. If the order is placed without a PayPal member account, the customer's entries are confirmed using the “Agree and continue” button. After completing the information, the customer will be redirected to the seller's online shop.
Any corrections to the entered data that the customer wants to make can be made directly in the input fields using the conventional browser functions. The customer can edit the shopping cart using the browser function “go back” or “arrow to the left”.
In order to be able to carry out his order, the customer must further confirm the validity of the general terms and conditions by activating the field “I have read the general terms and conditions and agree to them. I have taken note of the right of withdrawal.” confirm.
His binding order for the products placed in the shopping cart the customer gives via the button “Buy now" away.
(4) Purchase processing and contact are made via email using the automated purchase processing software. The customer must therefore ensure that the email address he provided to complete the purchase is correct so that correspondence can take place. When using spam filters, the customer must ensure that all emails sent by the seller or its purchase processing service providers to process the purchase are received.
In the order confirmation sent by email, the customer's order details as well as the general terms and conditions customer information and the cancellation policy along with a sample cancellation form are sent. The contract text will not be saved by the seller after the contract has been concluded. The customer must therefore initiate further, permanent backups of the offer themselves (e.g. via screenshot).
The prices stated by the seller include all price components including the respective statutory German VAT. VAT is shown separately. The packaging and shipping costs are shown separately via the “Shipping” link and are charged additionally. Other price components, such as additional taxes, customs duties or other charges, may apply for cross-border deliveries.
Payments can be made as follows:
– Payment in advance
After sending the order, the customer will be provided with the account details for payment. After the payment amount has been credited to the specified account, the goods will be dispatched by the seller;
– Payment via PayPal (Europe) S.à rl et Cie, SCA, Luxembourg
After ordering or using “Direct to PayPal” during the ordering process, the customer will be redirected to the PayPal page where the customer will initiate payment to the seller. The prerequisite for this is that the customer has a member account with PayPal (Europe) S.à rl et Cie, SCA, Luxembourg. After payment has been confirmed by PayPal, the goods will be dispatched. The customer's PayPal account is debited when the order is sent.
In this regard, please also note PayPal's terms and conditions, which you agreed to when opening your customer account with PayPal;
– Payment by credit card via PayPal (Europe) S.à rl et Cie, SCA, Luxembourg
After placing the order, the customer is redirected to the PayPal page where the customer initiates payment by credit card to the seller. After the order has been sent and payment has been confirmed by PayPal, the goods will be dispatched. The debiting of the bank account or credit card depends on the processing of the customer banks or the customer's credit card issuing institution.
In this regard, please also note PayPal's terms and conditions, which you agreed to when opening your customer account with PayPal.
If you do not have a PayPal account, please note the relevant information Conditions and procedures of PayPal;
– Payment by invoice via PayPal (Europe) S.à rl et Cie, SCA, Luxembourg
After a successful address and credit check, the seller assigns the claim to PayPal. In this case, the customer can only make payments to PayPal with debt-discharging effect. After confirmation of successful address and creditworthiness checks by PayPal, the goods will be dispatched.
In this regard, please also note PayPal's terms and conditions, which you agreed to when opening your customer account with PayPal.
If you do not have a PayPal account, please note the relevant information Conditions and procedures of PayPal;
– Payment via Google Pay
If you select the payment method Google Pay or G-Pay, the customer will be redirected to the Google Pay page of Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA, after the order, where the payment will be made to the seller by the customer is initiated. To do this, the customer must link their existing Google account once with a payment option (credit card or debit card). After the payment has been confirmed by Google, the service will be carried out. The debiting of the customer account depends on the payment method chosen by the customer and is based on Google's terms and conditions;
– Payment via Apple Pay
If you select the Apple Pay payment method, the customer will be redirected to the Apple Pay page of Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA, after placing the order, where the payment to the seller will be initiated by the customer. To do this, the customer must link their existing Apple account once with a payment option (credit card or debit card). After payment has been confirmed by Apple, the service will be carried out. The debiting of the customer account depends on the payment method chosen by the customer and is based on Apple's terms and conditions.
(1) The delivery times specified for the products begin on the day following the day of the customer's payment instruction to his payment service provider. In the case of payment by credit card or invoice, on the day following the day of conclusion of the contract. Delivery will take place within the specified delivery time at the latest. If the last day of the delivery period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, this day will be replaced by the next working day.
(2) In the case of a delivery outside of Germany, the latest delivery time stated for the products is extended by 5 working days for deliveries within the EU, and otherwise by 12 working days.
The delivered goods remain the property of the seller until all claims under the contract have been fulfilled.
Legal regulations apply.
The contract language is German.
(1) The law of the Federal Republic of Germany applies.
(2) The choice of law according to paragraph 1 applies to consumers within the meaning of Section 1 Paragraph 2 Sentence 1 only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
(3) The regulations regarding the UN Convention on Contracts for the International Sale of Goods do not apply.
(4) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. The same applies if the customer does not have a general place of jurisdiction in Germany or the EU or if his place of residence or habitual residence is not known at the time the action is filed.
We are neither willing nor obliged to participate in a dispute resolution procedure.
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