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Payment and Shipping


Payment Methods

The following payment methods are available:
Paypal, gängige Kreditkarten, Apple Pay, Google Pay,

Time of the debit

As soon as you have placed a binding order with us, we will debit your account.

Secure purchase

The security of the data that you store on ecoelio.com angegeben werden, ist eine unserer obersten Prioritäten.

Our e-commerce platform has various certifications of best practices for managing information security as well as compliance with data security standards for the payment card industry, ensuring that we adhere to the industry's most demanding recommendations and standards to provide you with a shopping experience in a private and secure environment.


When your order has been processed by us, you will receive a confirmation email with the invoice.


Shipping methods and costs

We work together with DHL in Germany and Austria. We exclusively use DHL GoGreen. This allows us to provide a climate-neutral shipping. We strive to deliver within 2, but no later than 5 days.

Within Germany, the shipping costs are omitted from 30 euros order value, they are otherwise 2.90 euros. For Austria we have to charge a surcharge of 5€ for the shipping costs.

Status of your Order

As soon as your order leaves our warehouse, you will receive a shipping confirmation by email. In this you will find a DHL shipment number. You can enter this number on the DHL homepage to view the current shipment status.

Got any Questions?

Our service team will help you quickly and easily if you do not find what you are looking for in our FAQs.


Monday to Friday, 09:00 - 18:00.

Refer friends

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